Development Services Supervisor

Effective: 07/01/07
Range S-74
Respirator Class: 3

Definition
Perform highly technical engineering and non-technical administrative work supporting various District engineering functions; supervise technical and non-technical engineering staff.

Distinguishing Characteristics
The Development Services Supervisor class is an advanced level, supervisory class, which requires knowledge, skills, and abilities generally reserved for experienced engineering staff who do not hold a Professional Engineer’s License. Positions in this class may be assigned to supervise one or more of the work groups responsible for the District’s Sewer Service Charge, Real Property/Right of Way, Plan Review, Permit, Collection System Inspection, or other engineering functions. Incumbents in this class assign work to less experienced technical and non-technical staff and provide leadership, supervision, direction, coaching, instruction, training, and review of work assignments. Work performed by Development Services Supervisor is normally reviewed only upon completion and for overall results.

Supervision Received And Exercised

• Receive direction from higher level professional or management personnel.
• Exercise direct supervision over lower level engineering staff.

• Supervise one or more of the work groups responsible for the District’s Sewer Service Charge, Real Property/Right of Way, Plan Review, Permit, Collection System Inspection, and/or other engineering functions; assign and review work; conduct performance evaluations.
• Depending on assignment, evaluate software functionality and work with programmers to troubleshoot the District’s Land Information and Building Permit and/or Sewer Service Charge software applications and manage corrections, improvements, upgrades and user security issues.
• Deal effectively with the public.
• Establish and maintain a variety of engineering records, files, and related documents.
• Prepare a variety of clear and concise technical reports as assigned.
• Perform related duties as required.

When assigned to Permit:

• Direct and monitor the operation of the District’s Permit Counter including, but not limited to, issuance of sewer construction and repair permits, pre-building permit review of residential and nonresidential improvement plans for encroachment issues, tenant improvements, grease removal requirements; collection of fees and charges, and responding to a wide variety of information requests from the public.
• Evaluate and determine regular District rates and charges for plan review, inspection, permits, and right-of-way activities.
• Maintain an effective liaison with County and City Building Permit officials to facilitate streamlining of permit processing.
• Direct and coordinate imaging of Permit records.
• Administer the Reimbursement Fee Program.

When assigned to Plan Review:

• Direct and monitor the review of design drawings, easement documents, project security and owners’ agreements submitted for private individual-sponsored or developer-sponsored sewer projects.
• Review and interpret plans and specifications; make recommendations for improvements and compliance with District standards.
• Coordinate revision of the District’s standard specifications.
• Gather and analyze appraisals and other data, prepare reports, legal descriptions, and documents relating to, and negotiate the purchase, sale, rental, or transfer of land, structures, easements, rights-of-way, licenses, permits, leases, and other property rights.
• Provide information to the public relating to real property, easements, rights-of-way, licenses, permits, leases and other property rights.

When assigned to Real Property/Right-of-Way:

• Review documents prepared by others for easements, rights-of-way, licenses, permits, leases, real property agreements and other property rights.
• Resolve encroachment issues related to District easements.

When assigned to Sewer Service Charge:

• Direct and monitor the process of data transfer, uploading, analysis, calculation, tabulation and quality control for annual collection of Sewer Service Charges and special levies by placement on the County’s tax roll and direct billing.
• Maintain an effective liaison with the County Tax Collector’s Office to facilitate the placement of Sewer Service Charges on property tax bills.
• Respond to the more complex inquiries from customers regarding their Sewer Service Charges.

When assigned to Collection System Inspection:

• Direct and monitor the inspection of public sewer main extensions, side sewers, manholes, appurtenances, and sewer repairs. Monitor the status and completion of sewer construction, repair, and other permits.

When assigned to Collection System Inspection:

• Assign and schedule inspections of sewer extension, side sewer, and sewer repair projects.
• Respond to a variety of technical and routine inquiries and requests from the general public, engineers, developers, and outside contractors regarding construction plans, rights-of-way, and sewer system connections, specifications, and inspection requirements.
• Respond to inquiries, requests, and complaints, requiring the use of tact, judgment, and interpretation of standards, policies, and procedures; prepare letters and other forms of correspondence.
• Review, research, and resolve encroachments into sewer easements and rights-of-way.
• Research, compile, and relay information regarding inspection activities to outside contractors and other District staff.
• Perform a variety of special projects as assigned; collect and organize data and back-up materials in conjunction with inspection studies and reports.

Knowledge of:

• Principles and practices of supervision.
• Principles and applications of mathematics including arithmetic, algebra, trigonometry, and geometry.
• Principles, practices, methods, materials, and equipment used in the design and construction of sewage collection systems and related facilities.
• District specifications, requirements, and policies regarding sewer construction and design.
• Surveying principles, practices, nomenclature, symbols, and equipment.
• Engineering drafting techniques and practices.
• Safety hazards and appropriate precautions applicable to work assignments.
• When assigned to Real Property/Right-of-Way: Principles and methods of real property appraisal and negotiation for the acquisition, management, sale, disposal, or transfer of real property and property rights, and real estate law, land transaction procedures, and instruments.

Ability to:

• On a continuous basis analyze plans and legal documents; interpret project proposals, plans and specifications; understand and explain engineering procedures and terminology.
• Intermittently identify properties on maps and from descriptions, interpret legal descriptions, observe conditions which affect District sewer mains, problem solve solutions to customer problems while meeting the District’s standards, remember people, events, and statements made several weeks to years previously, and explain rules of the District to home owners and others.
• Sit at desk or computer terminal for long periods of time. Intermittently walk and stand to review project sites; bend, squat, climb, kneel, and twist to check trench conditions; perform simple and power grasping, pushing and pulling; write or use keyboard to communicate through written means; lift or carry weight of 25 pounds or less. May be required to communicate via mobile communication device.
• Respond appropriately to technical questions regarding the design and construction of the sewage collection system from contractors, outside engineers, representatives from other agencies, and other District staff.
• When assigned to Collection System Inspection, drive or ride in vehicle for long periods of time on a continuous basis; continuously walk over a variety of terrain; lift or carry weight of 80 pounds or less, and hear traffic noise and observe oncoming traffic for safety.
• When assigned to Collection System Inspection, intermittently lift manhole covers weighing up to 80 pounds.
• Research historical records related to proposed sewer projects.
• Provide technical training and advice to less experienced engineering personnel.
• Assign and review the work of others assigned to an engineering project.
• Supervise subordinate staff.
• Read and interpret engineering plans, specifications, blueprints, survey notes, and related materials.
• Prepare maps, sketches, graphs, and charts.
• Perform technical and complex calculations with speed and accuracy.
• Analyze data and make sound recommendations based upon analysis.
• Perform and review a wide variety of drafting work in conjunction with assigned projects.
• Establish and maintain accurate and complete engineering records and files.
• Maintain productive working relationships with professional and technical staff.
• Inspect field construction work and identify problems and discrepancies with design plans.
• Learn and observe all appropriate safety precautions as required by the District including, but not limited to, Cal/OSHA General Industry Safety Orders, the District’s Respiratory Protection Program, and District Safety Directives.

Experience and Education:

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience

• Two years of experience comparable to that of an Engineering Assistant III in the District.

Education

• Equivalent to an Associate of Science degree in engineering or a closely related field.

Licenses and Certificates:

• Possession of a valid California Driver’s License.