Information contained in the Central Contra Costa Sanitary District (“Central San” or “District”) web site is provided as a public service by Central San. In preparation of this site, we have made every effort to offer the most current, correct, and clearly expressed information as is possible. Changes are made periodically to this web site and may be made at any time without notice. Central San makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the content of the Central San web site. As a condition of using this web site, the user assumes all risk of harm or loss from use of this information.

Some documents on this web site contain hypertext links to information created and maintained by other public and private organizations. Central San does not attempt to monitor, control, or guarantee the accuracy, relevance, timeliness, or completeness of this outside information.

The Central San web site is not a secure site and communications with Central San through this site may be at risk of being viewed by other parties, and cannot be deemed to constitute legal notice to Central San or any of its officers, agents, employees or representatives for any purpose.

All questions and comments regarding the content of this web site should be directed to the Central San Webmaster at webmail@centralsan.org. If you find or believe that information obtained from this site is inaccurate, illegible, or out-of-date, or you encounter technical or other problems when using or accessing this site, please notify the Webmaster. Central San welcomes suggestions on how to improve the web site and correct errors. This web site is the only official web site of Central San.

Privacy Policy

Central San is committed to protecting your on-line privacy and the confidentiality of personal information you may provide while interacting with the Central San on the internet. Central San reserves the right to change this privacy statement at any time.

Collection of Personal Information

Central San does not automatically collect personally identifiable information about visitors who do no more than browse this site or download information from it. We do not release information about the collection of IP addresses to any third party, except under court order. While we maintain logs of user activity in order to help us manage the web site, the information stored in these logs does not identify users personally. The logs store such things as the domain name and IP addresses used to access our web site; the type of browsers and operating systems used by site visitors; the date and time of site visits; and the pages accessed. District staff may use this information to help improve the web site and its features.

Personal Information You Send

Central San values both your use of this site and feedback you provide. If you participate in a survey or send us an e-mail, your e-mail address and the other information you volunteer will be collected. In addition, visitors who request services through this site may be required to furnish additional information to enable us to provide the service requested. The additional information collected will be no more specific than if the visitor were requesting the service by any other means, including by telephone or an in-person visit to District facilities. We may share this information with other public agencies or organizations if such action is required to provide the assistance you are requesting.

Security of Your Personal Information

In order for you to access certain services that we offer via the site, we require you to provide us with information that personally identifies you (“Personal Information”). Personal Information may include: Contact Data (such as your name, mailing and email addresses); and Demographic Data (such as your ZIP code and age). If you communicate with us by e-mail or otherwise complete online forms or surveys, any information provided in such communication may be collected as Personal Information.

With the importance of protecting user personal information in mind, we do not rent, sell or give away any information identifying you individually to third parties for marketing or mailing list purposes without your permission.

Public Records

As a governmental agency, we are governed by the California Public Records Act. (California Government Code section 7920 et seq.) As such, most business you conduct with the Central San becomes a public record and is open for public inspection. Public records may be posted on the web site for electronic access. Records posted on the web site are also available for public inspection by requests made to Central San in person, by mail or by telephone.


Central San makes reasonable efforts to avoid the use of “cookies,” the data files stored on your computer by your web browser which provide information about you. Cookies may be used on our site when needed to maintain the functionality of an interactive application and are used only during the session in which you access the interactive application. Cookies created on your computer by using this web site do not contain personal information and do not identify you individually. The cookie feature is used to store a temporary identifying tag on your computer. Depending on the settings of your browser or other methods, you can refuse or delete cookie files from your computer. Turning off the cookie option may limit your access to interactive applications of the Central San’s web site.

Sending E-Mail

If you send Central San an e-mail that includes personal information, we normally will use the information only to respond to your message. However, we may forward your e-mail to another agency if we believe that agency is better prepared to answer your question. We do not use information received in e-mails to create personal profiles, and we do not give or sell e-mail information to others for commercial purposes. If you send us a threat or a message that describes or promotes unlawful activity, we will forward the e-mail to the appropriate law enforcement authorities.

Information Collected and Stored Automatically

We may analyze user traffic patterns on our web site from information automatically provided by your browser when you visit our site. This information includes the IP address of your computer or network, the date, time, and page(s) you visited on our site, your browser and operating system, and the referring page (the last Web Page you visited before accessing our web site). We may also use the aggregated information from all of our visitors to measure server performance and improve the content of our web site.

Site Security

We monitor network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the web site. Anyone using the Central San’s web site expressly consents to such monitoring.

Updates and Changes to Privacy Policy

We reserve the right, at any time and without prior notice, to add, change, update or modify this Privacy Policy, by posting such change, update or modification on the site. Any such change, update or modification will be effective immediately upon posting on the site.

If you have questions about the privacy policy or other aspects of the Central San’s web site, you may contact us at Webmail@centralsan.org

or by mail at:
Central Contra Costa Sanitary District
5019 Imhoff Place
Martinez, CA 94553